As our essential businesses work to meet spring season demands amid the COVID-19 pandemic, we continue to focus on the health and safety of every person and community connected to CHS and the cooperative system.
We want you to know that CHS remains fully operational and committed to providing the essential products and services you need. Our supply chain is prepared and moving into action as spring fieldwork begins. Grain is moving and the spring shipping season has begun. We are grateful for those positive signs.
Thank you for your business. Please let us know how we can help you navigate through the days and weeks ahead.
Current COVID-19 Changes at CHS based out of Brandon, SD (Updated Regularly) Last updated 4/25/2020
Overall Company Updates:
We are limiting access at all locations and have eliminated walk-in traffic. Our staff members are available via phone (calls and texts) and email to fully serve your needs during this time.
We have restricted face-to-face meetings. Our sales staff will conduct business via phone, text or email. As a company that prides itself on the relationships we have built, this will be a difficult change. However, face-to-face meetings pose a greater risk for all parties. If you need to conduct critical business that requires an in-person meeting, please call for an appointment to confirm access to the facility and availability of staff. All visitors to our office will be required to complete a questionnaire before entering our facilities.
Seasonally closed to assist other locations with spring work.
Brandon, SD Grain:
Hours of Operation: 7:30AM – 5PM
Grain Shipments: Please stay in your truck as much as possible.
Please refrain from entering our office or other buildings unless it is absolutely essential. If it is essential, you will be asked to fill out the CHS Screening form before entering facility.
To limit face-to-face contact, please email me at firstname.lastname@example.org or call me (O) 605-582-2415 or Cell 605-941-5244
If you are on site for necessary business, please follow social distancing guidelines of 6 feet of space between people.
Grain Hours of Operation: 8AM – 4PM
Grain Contact Number: 605-987-2714
Energy Hours of Operation: 8AM – 5PM
Energy Contact Number: 605-332-5881
Grain Loading and Receiving: Please stay in your truck and do not enter the office. We will communicate through the kiosks.
Grain checks will be mailed out or passed through the scale window – call our office to talk with a member of our staff.
Hours of Operation: 7AM – 5PM Monday – Thursday, extended hours during spring season.
Office phone: 605-446-3400
Hours of Operation: 8AM – 5PM, Monday through Friday
Sales staff will be available by phone only.
Office is limited to essential visits only.
We are asking that appointments be made to visit staff in the main office as some staff can be working remotely, please call 402-388-4588.
Payments can be placed in the drop box outside the office door.
Hours of Operation: 8AM – 4PM
Loading Grain: Please stay in your truck. DO NOT ENTER the scale room until further notice.
Delivering Grain: Please stay within 4 feet of your truck/tractor and wagon. DO NOT ENTER the scale room until further notice.
All grain checks will be mailed out.
Feed orders and deliveries, please call the elevator and we will assist you with your orders.
Hardware store and energy, the office is limited to essential business customers only.
Agronomy office is limited to essential business customer only and we ask that you make an appointment to visit with staff.
We have a drop box outside the office door for payments.
To talk with office or agronomy staff, please call 605-542-2371
To talk with elevator staff, please call 605-542-2211
For any emergencies, please call 507-920-1075
Hours of Operation: 8AM – 4PM Monday through Friday
Facility is closed to visitors except by appointment
Call for information, 605-332-5881
Hours of Operation: 8AM – 4PM, Monday through Friday
Please adhere to the CDC guidelines at all times at this facility
We ask that appointments be made to visit office staff, please call 605-594-3415.
Hours of Operation: 8AM – 4PM Monday – Friday
Grain Receiving & Loading: Please stay in your truck and do not enter the office unless otherwise advised by staff.
All grain checks will be mailed out of the Canton office.
Site Contacts: Office – 605-238-5281 or David, Location Manager, at (c) 605-214-0517
Hours of Operation: 8AM – 4PM, Monday – Friday
Grain Shipments: Please stay in your truck as much as possible.
Please refrain from entering our office or other building unless it is absolutely essential.
If you are on-site, we ask that you adhere to the 6-foot distancing guidelines set out by the CDC.
As you are
aware, the impact of the global pandemic caused by COVID-19 continues to
rapidly evolve. Safety is a core value for CHS and includes a focus on the
health and wellbeing of our employees, families, customers and owners, and the
communities in which we live and work.
understand that spring is here, and I want to emphasize; we are open for
business. We are simply adjusting some protocols. CHS based out of Brandon,
S.D. has implemented the following changes effective Thursday, March 19th,
until further notice:
limiting access at all locations. We respectfully ask you to contact us through
phone or email whenever possible. Some of our locations have enacted split
shift schedules; staff that can work remotely, have been asked to do so and
will be available via phone or e-mail.
If you need a grain check, please contact
us and we will mail it promptly, deliver it to local bank for deposit or setup
a pickup location outside of the office.
to our office will be required to complete a questionnaire before entering our
facilities. We are also asking all staff and visitors to adhere to the 6-foot
distance recommended by the CDC to reduce virus spread.
propane leak checks, inspections or service; customers will be asked to
complete a simple
screening questionnaire prior to any CHS employee providing in-home service
restricted face-to-face meetings. Our sales staff will conduct business via
phone, text or email. As a company that prides itself on the relationships we
have built, this will be a difficult change. However, face-to-face meetings
pose a greater risk for everyone involved. If you need to conduct critical
business that requires an in-person meeting, please call for an appointment to confirm
access to the facility and availability of staff.
We ask you
to call ahead for product pickup whenever possible, our team will ensure that
everything is ready to load upon your arrival.
For those customers or vendors delivering
grain or picking up products, we ask that you limit your time in the office to
essential business. At some locations, we are asking drivers to remain in their
cab. Please check our location policies or watch for information and direction
We will adjust our practices as necessary in the coming days,
weeks or months. Rest assured, it is our commitment that
we will continue to provide excellent service and support throughout this
unprecedented time, even if we must do it differently. We value your business, your
trust in CHS and appreciate
your understanding during this time. We look forward to resuming normal
interactions as soon as it is deemed safe to do so.
Kent Mulder General Manager CHS based out of Brandon, S.D.
With the impact of the global pandemic caused by COVID-19 evolving rapidly, we want to reassure you that CHS is taking steps to protect the health and safety of our employees, our owners and customers, and the communities we serve.
We are developing plans with the goal of continuing to provide the highest possible level of service to our customers and owners. Specific measures include:
Close coordination and collaboration to ensure safety and wellbeing of employees, customers and communities
Cancelation of annual meetings and other meetings of large groups and limiting visits to CHS facilities
Additional use of voice, video and other technology to serve you, our customers and coordinate farm visits
Activating plans to flex employees between locations or business units to better serve you
New process and rigor for interactions with vendors, suppliers, contractors or other third parties to promote health and safety
Fully utilizing our powerful and flexible supply chain and asset base should it become necessary to deliver to or from alternate locations
As the busy spring season unfolds, we will continue to adjust as circumstances change. We don’t take this challenge lightly, but we’re committed to working through it with effective planning, communication and execution. With our talented and committed team, best-in-class assets and our values of safety and cooperative spirit, we are confident CHS will continue to deliver products and services for customers and value for owners.
This means the cancellation of our upcoming annual meeting to be held on Friday, March 13, at the Caboose in Tracy, Minnesota, and Monday, March 16, at the Sioux Falls Convention Center in Sioux Falls, South Dakota.
Extended absentee voting for the producer board in Region 6, which includes our locations in Crofton, Dixon and Wausa, Nebraska will take place at each respective location until Friday, March 20th at 4pm.
Further Cancellations: The Worthing Ag Center Trade Show scheduled for Wednesday, March 18th and the Chili Cook-off in Garretson scheduled for Tuesday, March 24th have been cancelled.